Mark Miller is a seasoned business leader, a Wall Street Journal and international best-selling author, and a dynamic communicator. He also worked for one of the world’s great organizations for almost 45 years. Mark began his Chick-fil-A career as an hourly team member and recently retired as the Vice President, High Performance Leadership.

After a short stint in the restaurant, Mark joined the corporate staff working in the warehouse and mailroom as the organization’s sixteenth employee. Since those early days, Mark has provided leadership for Corporate Communications, Field Operations, Training & Development, Quality and Customer Satisfaction, Leadership Development, and more. For the last twenty-five years, much of his time has been focused on helping the organization grow its leadership capacity. Mark and his team at Chick-fil-A have invested a quarter century and millions of dollars searching for and validating ideas that work. Over the years, they have focused on numerous topics, including building High-Performance Teams, High-Performance Organizations, Employee Engagement, Execution, Personal Leadership Effectiveness, and most recently, Culture. These projects have each culminated in globally acclaimed books. Today, more than one million copies of Mark’s books are available in more than twenty-five translations.
Mark’s passion is serving leaders. His content is simple without being simplistic, pragmatic, and life-changing. He has traveled to dozens of countries around the world to encourage and equip
leaders to change their world.
Mark is also an avid photographer. His expeditions have taken him to some of the world’s most difficult-to-reach destinations. He has photographed silverback gorillas in the jungles of Rwanda,
icebergs in Antarctica, Maasai warriors in east Africa, Nepalese culture at Everest Base Camp, and much more. More adventures are in the works.

Mark is married to Donna, his high school sweetheart. They recently celebrated their 43nd wedding anniversary. Mark and Donna have two sons, Justin and David. Justin is married to Lindsay. Mark has three grandchildren, Addie, Logan, and Finn. If you ever meet Mark in person, he’ll be glad to show you pictures of the kids!